Secure Payments

On the Kooskadoo website we use certified encryption technology to protect your data from unauthorized access by third parties. When you make a purchase, your payment information is handled by our credit card processing partner, Stripe.

Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security.

Your credit card details are transmitted to Stripe in encrypted form, using SSL (Secure Socket Layer) and 3D Secure procedures.

Through Stripe, we can offer the following payment methods to ensure that shopping at Kooskadoo is both secure and convenient:

• American Express
• MasterCard
• VISA
• Discover

Additionally, we offer payments through PayPal, Apple Pay, G Pay, Amazon Pay, Shop Pay, Diners Club, Meta Pay, and Venmo. Please note that some payment processors will take you to their secure site to complete your transaction.

Credit Card Payments

American Express, MasterCard, VISA, Discover, and other credit cards are accepted at the Kooskadoo Online Store. Please note that we can only accept payment that is drawn on US banks and in US funds.

Payments are powered by Stripe and your credit card information is encrypted and secured by Stripe using an SSL secured offsite transaction processing engine. We do not store customer credit card information.

To pay with some payment processors, you’ll be taken to their website where you -do not- need to register for an account if you don’t have one.

Placing your order authorizes Kooskadoo to be able to charge the amount from your credit card account. You will be charged at the time you checkout. If payment is not authorized or if the total dollar amount of your order exceeds your credit limit, you will receive a message on the checkout page to try another form of payment.

In order to avoid delays in checking your order information, when entering your card details please ensure correct spelling of your name, card number, validity and the security as displayed on your card.

For your security, your billing name, address and phone number must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Regarding MasterCard and VISA, the security code relates to the last 3 digits of the signature field on the back of the credit card. Regarding American Express, the 4-digit security code is located on the front of the card, to the right above the imprint of the card number.

Payment Security

We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol known as Secure Socket layer (SSL) and other reasonable measures to protect your information from unauthorized use or disclosure. All the confidential data like payment information is encrypted and transmitted through a secure channel using SSL encryption.

Should any unauthorized charges show up on your credit card as a result of shopping with Kooskadoo, you must alert your credit card provider immediately and in accordance with your credit card’s reporting rules and procedures. Kooskadoo will assume liability for purchases made through kooskadoo.com only if the unauthorized use of your credit card resulted through no fault of your own.

Please note that we’ll never ask a customer to confirm any account or credit card details via email. If you receive an email claiming to be from Kooskadoo and asking you to do so, do NOT respond and please contact us immediately.

Taxes

Sales tax will be assessed on all orders. Sales tax and/or goods and services tax, as applicable (individually and collectively referred to herein as “sales tax”) is calculated based on applicable federal, state, and provincial tax laws. Sales tax displayed during checkout may be an “estimate” until the order has shipped. Sales tax may also be applied to shipping fees. We do not charge sales tax on the purchase of gift cards, but items paid for with gift cards are subject to taxation.

The Kooskadoo website does not participate in tax-free holidays.